FAQ
Can I have my order gift-wrapped?
Each order comes automatically gift wrapped and ready to go! We do not include any receipts in packages for your convince.
What is your Warranty?
We've got your back! Each piece has a 1 year Warranty which covers defects & breakages. Please email our team with your order number and we are happy to fix it for you. To ensure your pieces stay in good condition please see our Jewelry Care Page
When will my order ship?
Our processing time for Customized jewelry takes up to 12 business days to ship.
When will I receive my order?
Our customized orders are typically delivered 14-24 days from the order date.
Where are you based?
We are based in New York, US but offer free shipping to Australia, Canada, UK and more!